Privacy policy

How Mbutu Tours & Safaris collects and uses the details you send through this website.

Who we are

Mbutu Tours & Safaris, Topsel Center, 4th Floor, Room 404, off Ngong Road, Nairobi, Kenya. You can reach us at info@mbutusafaris.com or on +254 736 116 152.

What we collect

When you send an enquiry or a contact form we receive the details you enter: your name, email address, phone number, country of residence, travel dates, the number and ages of travellers and anything you write in the message.

To confirm a booking we also ask for the details set out in our booking terms, such as the name on your passport, date of birth, nationality and passport number.

How we use it

We use your details to reply to your enquiry, to prepare an itinerary and a price, and to arrange and manage your booking.

Who we share it with

We pass on only what is needed to deliver your trip, for example to the lodges, camps, airlines and park authorities involved in your itinerary. We do not sell your details.

How long we keep it

We keep enquiry details for as long as we need them to answer you, and booking records for as long as the law requires.

Your choices

You can ask us for a copy of the details we hold about you, ask us to correct them or ask us to delete them, by writing to info@mbutusafaris.com.